Last updated: July 2026

Introduction

Welcome to Hellberg OÜ (“Hellberg”, “we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal information when you visit or make a purchase from hellberg-shoes.com.

By using our website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

When you place an order or contact us, we may collect information including:

• Full name
• Billing and shipping address
• Email address
• Telephone number (if provided)
• Payment information (processed securely through our payment providers)
• Order history
• IP address and basic device information
• Cookies and website usage data

 

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Communicate regarding your purchase
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

We only collect information necessary to operate our business.

 

Payments

Payments are processed securely by trusted third-party payment providers.

Hellberg OÜ does not store your complete payment card details.

 

Shipping

To deliver your order, we may share your name, delivery address and contact information with our shipping partners.

Only the information necessary to complete the delivery is shared.

 

Cookies

Our website uses cookies to:

• Remember your shopping cart
• Improve website performance
• Understand visitor behavior
• Provide essential website functionality

You may disable cookies through your browser settings, although some features of the website may no longer function correctly.

 

Data Retention

We retain your personal information only as long as necessary to:

• Complete your order
• Meet legal and accounting obligations
• Resolve disputes
• Enforce our agreements

 

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, please contact us.

 

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse or disclosure.

While no online service can guarantee absolute security, we continuously work to protect your data.

 

Third-Party Services

Our website may use trusted third-party services, including payment providers, shipping companies, analytics services and website hosting providers.

These providers process personal data only as necessary to perform their services.

 

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Hellberg OÜ

Olevi 31B

Estonia

Email: sales@hellberg-shoes.com

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.

The latest version will always be available on this page.

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