Shipping Policy

Last updated: July 2026

Thank you for choosing Hellberg.

Every pair of Hellberg shoes is prepared with great attention to detail. The information below explains how we process and deliver your order.

Production Time

Most handcrafted Hellberg shoes are produced within 5–10 business days after your order has been confirmed.

Production times may vary depending on order volume and material availability.

In-Stock Products

Products marked In Stock are normally dispatched on the next business day after payment has been received.

European Union

We offer free standard shipping within the European Union.

Estimated delivery time is 2–5 business days after dispatch.

Express shipping may be available during checkout.

International Shipping

We ship worldwide.

For destinations outside the European Union, including the United States, United Kingdom, and other international locations, shipping costs and estimated delivery times are provided upon request before your order is confirmed.

Customs & Import Duties

Orders shipped outside the European Union may be subject to customs duties, taxes or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, tracking information will be provided whenever available.

Delivery Delays

While we make every effort to meet estimated delivery times, delays caused by shipping carriers, customs authorities or circumstances beyond our control cannot always be avoided.

Hellberg OÜ is not responsible for such delays.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

Hellberg OÜ cannot be held responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Contact

If you have any questions regarding shipping, please contact us:

Hellberg OÜ

Olevi 31B

Estonia

Email: sales@hellberg-shoes.com